Overview
The Internet has become an ideal channel to reach out
and interact with non-English speaking users. Multilingual
Web sites offers an ideal communication tool to reach
out and deliver messages target non-English users. However,
it does not offer the means for the users to interact
with the Web site or the organisation in their own languages.
eTranslate's multilingual feedback mechanism provides
a practical and flexible means for non-English users
to interact with the multilingual Web sites and submit
their query/feedbacks.
The multilingual feedback mechanism attracts a low setup
a running cost and employ contemporary technologies
that attracts zero maintenance. It has many applications
from collecting community feedbacks, to online registration
an e-commerce.
Description
The multilingual feedback mechanism enables the capturing
of information in selected one language automatic translate
the information and deliver in target languages. It
enables many online Web site to have the ability to
reach out and interact with multicultural or overseas
users.
The mechanism can enable multilingual enquiry form,
multilingual booking and ordering system.
There are two methods of implementation:
1) employing the user of software and
2) through human translator working on a translation
gateway.
The multilingual feedback form supports over 120 language
at any direction including English to English.
Application
There are many applications for the multilingual feedback
mechanism.
For tourism operators, universities and exporters, the
multilingual feedback mechanism can be used to enable
multilingual enquiry forms, online enrolment, online
booking and ordering.
For government agencies, the multilingual feedback mechanism
can be used to get feedback from the multicultural audience
on a multicultural campaign. This will allow measurable
results to be established from a campaign.
For international companies, it is useful mechanism
to get services international audience without having
the need to hire bi-lingual staff.
Application
Is quite easy.
There are two options for implementation :
Option 1 |
Option 2 |
incorporate the use of a translating software
as the initial point of translation, supplement
by translators working on an translation gateway. |
directs to an translation gateway where translator
will provide the translation within an agreed timeframe
and the translation is delivered back to the recipient. |
For either options, the implementation procedure involves
working with the client to develop the form with the
fields required to capture the necessary information.
This is then integrated into the Web site. Once all
set full testing is performed before it is deployed
live
Costs
There are two parts to the cost:
1) Setup cost
Option 1 Setup Cost $2990 per language
Option 2 Setup Cost $990 per language
2) Operation Cost
Option 1 Around $30 per feedback
Option 2 Annual license $2300 per annual -unlimited
number of messages
All prices includes GST
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